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Senior Linux RHCE engineer
Date of Birth : 02-01-1968
Residence : Nootdorp
Drivers license : Yes
Nationality : American
A Senior Linux Professional with hands on mentality, who likes solving problems, working in a project organization or in a support organization.
He would be very interested in a start to finish project, like companies which are changing to Linux. Setting up, designing or maintaining complex Linux environments is the place where James likes to operate. He would like to continue to develop his technical skills as well as sharing his knowledge with others. He enjoys finding solutions to technical problems and discovering new ways of accomplishing tasks. James is a proactive LINUX/UNIX System specialist, both a RedHat Certified Engineer and a CompTIA Linux+ Certified Professional.
A skilled problem-solver, capable of generating viable solutions utilizing significant technical knowledge; adept at sharing knowledge with both users and coworkers; accustomed to project management, and coordinating resources effectively to achieve goals. Creative and resourceful, relishes challenges and demonstrates in-depth analytical and strategic ability to facilitate planning, implementation and problem solving.
James is a team player and is able to maintain a high level of customer satisfaction whilst following the rules and regulations. Political sensitivity projects and companies are no problem for James, he has the skills and experience to be professional in any circumstance.
Year Certifications
2008 Redhat Enterprise Deployment and Systems Management
2005 RedHat Certified Engineer (RHEL 4)
2005 RedHat Certified Technician (subset of RHCE)
2004 CompTIA Linux+ Certified Professional
IT Coursework
RedHat RHCE Rapid Track
Tru64 UNIX Administration
Solaris Administration 1 and 2
OS X Server Administration and Integration
Tivoli Storage Manager (TSM) Administration
Red Hat Enterprise Deployment, Virtualization, and System Management
Company : Shell – Rijswijk, The Netherlands
Period : 01-11-2006 till 1-3-2008
Position : 3rd line technical support
Activities :
In the James is one of the key 3rd line Linux engineers in the large and complex High Performance Computing Linux environment at Shell. The initial contract was twice extended due to the senior role James fulfilled in the Support team and his contribution to the whole support organization
Responsibilities:
• James is responsible for the day to day operations of several Linux high performance computing clusters, approximately 1000 machines, as well as assisting with issues on Shell Clusters in the US and other parts of the world.
• Handling requests from Shell Scientists and Developers to resolve issues with the cluster
• Handled requests from other Shell IT Groups to facilitate the smooth integration with HPC and Shell Systems and Standards as well coordinating Service moves and Downtime
• Managed changes and Problem Tracking in Compliance with Shell, ITIL based policies
• Participating in the Shell change management process
• Liaise with hard/software vendors to resolve issues in the HPC area.
• Arrange service for hardware
• Worked with other Shell Departments and Outside Vendors to Co-ordinate equipment service, equipment moves, site access and other projects
• Improve reporting scripts for clustering monitoring
• Wrote internal documentation for new equipment and to assist other administrators with their duties
• Worked with (or continued to work with) various Technologies and Packages:
• RHNSS (RHN Satelite Server)
• IBM & Scali CSM (Cluster System Management) Software
• IBM LoadLeveler
• IBM GPFS
• Platform LSF (Job Dispatching and Management Software)
• Network Appliance
• IPMI
• IBM SAN
Company : Odiris- Almere
Period : 6-2006 tot en met 10-2006
Position : System Engineer
Activities :
ODIRIS is specialized in placing ICT professionals at Dutch national and international companies. As certified RedHat professional, James was working on various projects, for different customers. Mainly on complex Linux/RedHat projects and problems. Several small projects like; design and installation of development environments for a software company. Onsite and remote support for Embarcadero Systems, an ICT Integrator in the Ports and Terminals environment.
James roll was mainly related to Set-up and design of RedHat environments, clusters concepts, and trouble shooting.
Company : University of Texas - Austin- Texas, U.S
Period : 1997 till June 2006
Position : Systems Analyst
Activities :
Initially employed here as Programmer in 1997. Responsible for the providing support to users of varying levels of technical ability before achieving promotion through hard work and strategic vision. Within two years promoted to a new role, where he managed the UNIX Site consisting of approximately 100 workstation and central servers, running a wide variety of Operating Systems and hardware. Due to the ever-changing demands associated with his role, he was accountable for providing support in various areas. This requires him to demonstrate significant versatility and a flair for adaptability combined with a positive response to pressure. His key responsibilities and duties where:
I.T. Management
• Providing Systems Administration for 100 UNIX workstations at a scientific research center as well as managing two sites and providing backup support for three others at a major university
• Designing and supporting internet services for the general public together with traditional/standard UNIX network software for intranet service
• Documenting site changes and site operations.
Technical Support Escalation
Called in by management, to assist other System Administrators/Sites:
• Forensic analysis and cleanup after a break in
• Consulting on network slowdown issues
• Advising on equipment purchases and upgrades
• Assisting with securing equipment/accounts after a personnel change
• Helping on Samba installation/configuration and troubleshooting
• Setting up new services and Installing equipment, upgrades, operating systems, and software,
• Troubleshooting problems
• Consulting on improving system efficiency
• Assisting other Sysadmins with scripting needs and training other site administrators
• Working as a liaison with manufactures (or other technical departments in the University)
• Or simply providing a new perspective on a puzzling problem.
System Upgrade Management
• Upgrading and increasing speed of the network switching from a hub-based 10baseT to 100baseT with new switch-based hardware; resulting in significantly improved efficiency
• Upgrading and replacing servers with faster equipment, or installing new NFS, NIS, TSM and mail platforms (sometimes involving the transition between platforms)
• Drafting specifications and design of a Tivoli Storage Manager backup system
• Planning/Installing OS upgrades for various systems/services
* Migrating Servers and Services between different OS\'s and Hardware
Systems Analysis
Planning and performing system modifications at network sites including:
• Directory Services: NIS and Open Directory 2 (LDAP)
• File Services: NFS, Network Appliance Filer, Netatalk, OS X Server, Samba and UNIX NFS
• Printing Services: LPD, CUPS, Apple Services, AFP, Netatalk, OS X Server, Windows, SMB and Samba
• Mail Management: SendMail, Postfix, MailScanner, Mailman (MLM) and Spamassassin
• Web: HTML, Tomcat and Apache
• Networking: Routed, DHCPD, TCP/IP, VPN and DNS/BIND (OS X)
• Back-up: Tivoli Storage Manager (TSM), Tolis Backup Recovery Utility (BRU) and Retrospect
• Operating Systems: Redhat, Debian, Tru64, AIX, OS X, OS X Server, HPUX
Company : Vanstar Corporation Kelly Technical Services- Austin Texas, U.S
Period : 1996 till 1997
Position : Field Engineer/Systems Administrator
Activities :
This position played an important role in the development of skills and experience, still in practical use today and transferable into any role whilst being responsible for:
• Providing desktop support to Motorola PPC Division employees of varying levels of technical knowledge; requiring string interpersonal and communication skills
• Repairing and upgrading systems; monitoring for any arising inefficiencies
• Ordering parts whilst arranging RMAs (Return Merchandise Authorizations) for defective equipment; investigating any arising discrepancies
• Addressing technical issues relevant to computer users in a timely manner
• Aiding in the evaluation of software for purchase and departmental use and offering recommendations for improvements where applicable
• Assisting with development of department\'s support web page and dealing with requests for information relating to this
Year Company Role
1996 SchoolVision of Texas Field engineer
1992-1996 Apple Computer Helpdesk specialist
1990-1992 Texas Union MicroCenterHelp Desk Technician
English Mother tongue
Spanish Basic
Dutch Basic
Gewenste omgeving: randstad Datum aanmelding: woensdag 02 apr 2008
Niveau opleiding: WO / HBO Relevante werkervaring: Meer dan 5 jaarReageren: Reactieformulier
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